Service Request Ticket - # 75149

Service Request Information

CONTACT Name Findtner, Rob   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2020 03:21 PM
Department Admissions Office Phone 88211
Location Email findtnr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170820[Edit Inv] (opens in a new window) Bldg/Room WEL 110
Service Tag B28BMN2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. B28BMN2 Location Group Visit Coordinator, student station Student A

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:2E:0C:AE

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Jan 21, 2020 10:33 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Tricia Flaherty Jan 21, 2020 10:33 AM 
Task reassigned to Joe Collinsworth.
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Joe Collinsworth Jan 21, 2020 09:32 AM 
They're ready to go, old station doesn't need to 
be backed up
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Joe Collinsworth Jan 16, 2020 07:58 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Joe Collinsworth Jan 15, 2020 01:40 PM 
Done
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Joe Collinsworth Jan 15, 2020 08:27 AM 
Imaging
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Tricia Flaherty Jan 14, 2020 04:40 PM 
Task reassigned to UCS Tech.
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Tricia Flaherty Jan 14, 2020 04:40 PM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Jan 14, 2020 03:22 PM 
I have moved station to inventory counter in ITC 008 with 
GFA sEtup form... Please make sure it has a new WIN  10 
image as it has been in storage awhile.
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Tricia Flaherty Jan 14, 2020 03:21 PM 
I have a GFA redistribution of computer  W#20170820[Edit Inv] 
and monitor W#20160235[Edit Inv] for the Group Visit 
Coordinator/ student station in APSC 408 Admissions 
Office to replace old Exempt station W#20110100[Edit Inv] with 
WIN 7.  Findtner or the Office Admin in Admissions can 
serve as the contact
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