Service Request Ticket - # 75158

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 15, 2020 09:25 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150270[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5R5GH72 Description Dell Latitude E6440, i7-4610M Processor
Serial No. 5R5GH72 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 or higher(MS Desktop Ed license) from XXXX2015004715

Wired NIC F8:CA:B8:48:B6:B6


Wireless NIC B0:00:0B:D1:EC:55


Bluetooth NIC 80:00:0B:D1:EC:59

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Jan 16, 2020 09:27 AM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Jan 16, 2020 09:27 AM 
Already done
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Megan Thibeault Jan 15, 2020 04:14 PM 
Task reassigned to Joe Collinsworth.
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Megan Thibeault Jan 15, 2020 04:14 PM 
Can you go pick this up so we can get it upgraded.
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Lourdes Salazar Jan 15, 2020 09:25 AM 
Running windows 7 needs windows 10.
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