Service Request Ticket - # 75182

Service Request Information

CONTACT Name Costagliola, Claudia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 16, 2020 12:16 PM
Department Humanities Division Phone 88523
Location Email costagliolac@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150668[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag 9RN2JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RN2JB2 Location PDR room

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2015004715;

Wired NIC 18:66:DA:13:CC:C2

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
Email

Public
Entered by Date Memo
Anthony Franklin Jan 24, 2020 08:28 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Anthony Franklin Jan 24, 2020 08:28 AM 
Printers connected.
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Anthony Franklin Jan 23, 2020 08:38 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Anthony Franklin Jan 22, 2020 04:51 PM 
Status changed from (2) Scheduled to (1) Pending
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Anthony Franklin Jan 22, 2020 04:51 PM 
Recorded time was wrong.  Will email.
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Anthony Franklin Jan 17, 2020 11:51 AM 
Status changed from (1) Pending to (2) Scheduled
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Megan Thibeault Jan 16, 2020 12:55 PM 
Task reassigned to Anthony Franklin.
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Alix Karkanen Jan 16, 2020 12:16 PM 
Tried to walk her through, would not do it. IN 
today until 12:40 but also 1/22 from 11 to 12:50
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