Service Request Ticket - # 75191

Service Request Information

CONTACT Name Dover, Ed   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 16, 2020 04:08 PM
Department Social Science Phone 88264
Location Email dovere@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150270[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5R5GH72 Description Dell Latitude E6440, i7-4610M Processor
Serial No. 5R5GH72 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 or higher(MS Desktop Ed license) from XXXX2015004715

Wired NIC F8:CA:B8:48:B6:B6


Wireless NIC B0:00:0B:D1:EC:55


Bluetooth NIC 80:00:0B:D1:EC:59

TECHS Submitted by Anthony Franklin Contact franklina@wou.edu 88956
Primary Technician Contact franklina@wou.edu 88956

Tracking

Entered by Date Memo
Anthony Franklin
Email

Public
Entered by Date Memo
Anthony Franklin Jan 17, 2020 11:50 AM 
Status changed from (1) Pending to (5) Completed
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Anthony Franklin Jan 17, 2020 11:50 AM 
Done and returned to Ed.
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Anthony Franklin Jan 17, 2020 11:50 AM 
Imaging
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Anthony Franklin Jan 16, 2020 04:09 PM 
Task reassigned to Anthony Franklin.
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Anthony Franklin Jan 16, 2020 04:08 PM 
W#20140705[Edit Inv]
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Anthony Franklin Jan 16, 2020 04:08 PM 
See description.  Ed currently has loaner 
W20140705.
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