Service Request Ticket - # 75199

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2020 09:28 AM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100075[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i3-3.06GHz #Z0JL
Serial No. W803233MDNM Location PDR

CPU Intel Core i3(3.06GHz, 4MB L3)


OS Unknown Software

Wired NIC C4:2C:03:2E:B3:C1


Wireless NIC D8:30:62:64:D1:A6


Bluetooth NIC 78:CA:39:BE:8D:A1

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Jan 17, 2020 12:21 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Jan 17, 2020 12:20 PM 
Task reassigned to Katherine Reynoso.
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Katherine Reynoso Jan 17, 2020 12:20 PM 
Copy of SR74774
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Brittany Franklin Jan 17, 2020 09:28 AM 
Sophos is broken on W20100075, will need to be reinstalled.
Tamper Protection COde:
234500586871
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