Service Request Ticket - # 75205

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2020 09:37 AM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130789[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 71WZ312 Description Dell Latitude 3340, 1.60GHz, 3M cache
Serial No. 71WZ312 Location going to PDR

CPU Intel Core i5(1.6GHz dual-core, 3MB L3)


OS Windows 7 Pro, 64 bit Software

Wired NIC B8:2A:72:A1:A5:5C


Wireless NIC E8:2A:EA:31:E8:A4


Bluetooth NIC E8:2A:EA:31:E8:A8

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Jan 30, 2020 10:04 AM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Jan 30, 2020 09:53 AM 
Done
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Katherine Reynoso Jan 29, 2020 05:02 PM 
Task reassigned to Joe Collinsworth.
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Katherine Reynoso Jan 29, 2020 04:46 PM 
I brought back the computer to uninstall Sophos.
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Brittany Franklin Jan 17, 2020 09:37 AM 
Tamper Protection Code:
658086029113
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