Service Request Ticket - # 75212

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2020 09:46 AM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150058[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch #Z0QW
Serial No. D25Q707VFY13 Location PDR

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software Office for MAC from VISA2015004715

Wired NIC 98:5A:EB:E4:63:F9


Wireless NIC AC:29:3A:9F:C1:35


Bluetooth NIC AC:29:3A:9F:C1:36

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Feb 07, 2020 02:44 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Feb 07, 2020 02:44 PM 
Good to go.
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Megan Thibeault Jan 30, 2020 02:46 PM 
Task reassigned to Katherine Reynoso.
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Megan Thibeault Jan 30, 2020 02:46 PM 
Is it in old ed 245 or 239
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Katherine Reynoso Jan 29, 2020 04:25 PM 
Task reassigned to UCS Tech.
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Katherine Reynoso Jan 29, 2020 04:25 PM 
It's not in ITC 001
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Katherine Reynoso Jan 24, 2020 02:33 PM 
Task reassigned to Katherine Reynoso.
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Brittany Franklin Jan 17, 2020 09:46 AM 
Tamper Protection Code:
565259697042
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