Service Request Ticket - # 75221

Service Request Information

CONTACT Name McMurry, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2020 10:20 AM
Department Human Resources Phone 89373
Location Email mcmurryj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180601[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag FJ848S2 Description Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
Serial No. FJ848S2 Location Dyllan Coons

CPU Intel Core i5-8250U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC C8:F7:50:0F:9C:C9


Wireless NIC FC:77:74:EF:5A:38


Bluetooth NIC FC:77:74:EF:5A:3C

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 17, 2020 11:48 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 17, 2020 11:48 AM 
This is done. I emailed Tori and Heather. Delivered to 206
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Tricia Flaherty Jan 17, 2020 10:20 AM 
I have W#20180601[Edit Inv] assigned to replace W#20130382[Edit Inv] just 
not sure where it will be house 2nd or 3rd floor and 
McMurry was contact in December email.
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