Service Request Ticket - # 75226

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2020 04:47 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130224[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 28GN8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 28GN8Y1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562; TRANSFER from W#20110097 Camtasia 7.1 from ODS Grant bundle, Dragon Naturally Spring Prem Ed. v12 from P0092529, This station gets full Adobe CC2015 for WIN from Student LAB license; Start-Stop UNIVERSAL Transcription System STd Edition V.12.0.11 from VISA2015005099 FEB2015 SR59393;VideoPad Video Editor Home Edition 5.0.1 MAC/WIN license VISA2016006251 MARCH2017

Wired NIC B8:CA:3A:8A:DB:AA

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Jan 29, 2020 09:15 AM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Jan 29, 2020 09:15 AM 
Good to go.
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Katherine Reynoso Jan 24, 2020 02:06 PM 
Task reassigned to Katherine Reynoso.
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Bradley Karkanen Jan 17, 2020 04:47 PM 
This says it is on 7 and Sophos is broken.
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