Service Request Ticket - # 75230

Service Request Information

CONTACT Name Meaney, Marina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 21, 2020 08:50 AM
Department The Research Institute Phone 89434
Location Email meaneym@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190348[Edit Inv] (opens in a new window) Bldg/Room TODD 223
Service Tag HPFG0Z2 Description Dell Latitude 5290 2-in-1 (i5-8350U quad 1.7GHz)
Serial No. HPFG0Z2 Location ERS workstations, Marina Meaney

CPU Intel Core i5-8350U 8thGen(Quad 1.7GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wireless NIC DC:71:96:2F:4B:85


AUX NIC 98:E7:43:AF:F5:F9

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Alix Karkanen Jan 21, 2020 08:58 AM 
Task reassigned to Service Request Desk.
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Alix Karkanen Jan 21, 2020 08:57 AM 
Status changed from (1) Pending to (5) Completed
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Alix Karkanen Jan 21, 2020 08:57 AM 
Figured it out
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Alix Karkanen Jan 21, 2020 08:50 AM 
Marina cannot get her laptop to doc
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