Service Request Ticket - # 75242

Service Request Information

CONTACT Name Jones, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 21, 2020 12:14 PM
Department The Research Institute Phone
Location Email jonesr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190849[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag 962KYY2 Description Latitude 7300 i5-8265U 13.3in non-touch Display
Serial No. 962KYY2 Location Robert Jones, Traffic Safety Education Instructor

CPU Intel Core i5-8265U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wireless NIC 4C:1D:96:98:2D:5D


AUX NIC 98:E7:43:D5:E1:CD

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Feb 11, 2020 10:57 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Joe Collinsworth Feb 11, 2020 10:57 AM 
Delivered
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Gino Salazar Feb 10, 2020 01:11 PM 
Task reassigned to Joe Collinsworth.
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Katherine Reynoso Feb 07, 2020 12:27 PM 
Task reassigned to Gino Salazar.
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Katherine Reynoso Feb 06, 2020 12:55 PM 
Task reassigned to UCS Tech.
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Katherine Reynoso Feb 06, 2020 12:55 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Katherine Reynoso Feb 06, 2020 12:44 PM 
Ready with basic software. I put back on inventory 
counter. I will email Tonya East regarding these.
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Katherine Reynoso Feb 05, 2020 09:25 AM 
Started image.
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Katherine Reynoso Feb 05, 2020 09:11 AM 
Task reassigned to Katherine Reynoso.
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Tricia Flaherty Jan 21, 2020 12:14 PM 
W#20190849[Edit Inv] PC laptop LAT7300 for Robert Jones, TRI Off Campus Traffic Safety Education 
Instructor is on the Inventory counter in ITC008 with INVOICE and NEW Equip Setup form to go 
to Lauren Houslet, Traffic Safety Education Instructor.
THIS laptop needs to be set up for LONG term off 
campus use.  Order contact is Lucinda Milligan
Phone:	88486
Email:	milliganl@wou.edu
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