Service Request Ticket - # 75243

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 21, 2020 02:21 PM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130894[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 43M9V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43M9V12 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A6:8C:B6

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Jan 22, 2020 02:42 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Jan 22, 2020 02:41 PM 
It was moved for temporary student workspace. They 
know if they hire someone to fill this computers 
position they will need to give it to the new 
professor/faculty.
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Katherine Reynoso Jan 22, 2020 09:08 AM 
Task reassigned to Katherine Reynoso.
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Lourdes Salazar Jan 21, 2020 02:21 PM 
****This is an email****
Hello UCS,
 
We need a computer moved from BELL 121 to BELL 
310, and set up.  Sometime this week?
Computer:  20130894[Edit Inv]
Monitor:  20130971[Edit Inv]
 
Please let me know when you are coming - I’ll have 
to let you into BELL 121.
Thank you.
 
Kind Regards,
 
Karen
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