Service Request Ticket - # 75250

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2020 08:08 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20180542[Edit Inv] (opens in a new window) Bldg/Room ITC 103
Service Tag Description Xerox VersaLink C400/DNM Color Laser Printer XPPS
Serial No. 7HB776067D Location ITC103 Lab Printer

Model C400/DNM Hostname itc103.wou.edu
Notes XPPS PROGRAM for supplies and repair Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages, STUDENT TECH(XPPS); NETWORKED IP ADDRESS:140.211.114.42 Ink/Toner Refill

Wired NIC 9C:93:4E:65:B4:E4

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jan 24, 2020 11:33 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shandelle Plasker Jan 24, 2020 11:33 AM 
Fixed. Needed a new black drum. Also filled 
Magenta and Cyan toner.
 Add Attachment
Lourdes Salazar Jan 22, 2020 08:08 AM 
Supervisor made sure they had print credits and 
everything was correct. Saying its out of toner when 
it is not.
Add Attachment