Service Request Ticket - # 75274

Service Request Information

CONTACT Name Girten, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 24, 2020 10:14 AM
Department Athletics Phone 88177
Location Email girtenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20171273[Edit Inv] (opens in a new window) Bldg/Room NPE 208
Service Tag Description Apple 13-inch MacBook Pro, Space Gray #MPXT2LL/A
Serial No. FVFWT4W3HV29 Location DJ Marlow, Asst Coach Women's Basketball

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.13 (High Sierra) Software MSDesktopEdOffice201*MAC XXXX2017006552;

Wireless NIC 88:E9:FE:77:BB:5B


Bluetooth NIC 88:E9:FE:76:B8:BE

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Feb 11, 2020 08:34 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Gino Salazar Feb 11, 2020 08:33 AM 
Delivered!
 Add Attachment
Gino Salazar Feb 10, 2020 01:45 PM 
Task reassigned to Gino Salazar.
 Add Attachment
Gino Salazar Jan 30, 2020 10:35 AM 
Task reassigned to UCS Tech.
 Add Attachment
Gino Salazar Jan 30, 2020 10:28 AM 
Reimaged! Sending email
 Add Attachment
Tricia Flaherty Jan 24, 2020 10:14 AM 
She is reporting problems with current laptop W#20130383[Edit Inv] and 
wanting a loaner, I have been asked to do a IFC replacement 
instead so here is the new IFC MAC laptop W#20171273[Edit Inv] and IFC 
SETUP form for her on the inventory counter in ITC008.
 Add Attachment