Service Request Ticket - # 75275

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 24, 2020 10:48 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20120693[Edit Inv] (opens in a new window) Bldg/Room SAC
Service Tag Description Epson WorkForce Pro GT-S50 Scanner #B11B194011
Serial No. L3AZ122941 Location SHC Office TBA (see Tricia Guy)
TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jan 24, 2020 11:00 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Jan 24, 2020 11:00 AM 
It will only not scan to medicate. Test scanned to 
test top and it worked fine. They are going to 
call Medicat for help.
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Stephanie Magee Jan 24, 2020 10:48 AM 
Contact Info: SHCC 102 89359
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Public
Stephanie Magee Jan 24, 2020 10:48 AM 
Jaquelyn from the nurse's station called about 
their scanner not working. 
It gets stuck on "waiting for scan" and when she 
tries to continue anyways it still does not work.
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