Service Request Ticket - # 75281

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 27, 2020 09:14 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140709[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 7PC0F42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 7PC0F42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop SEPT2016; PL SQL DeveloperCANCELED 10-2018 DO NOT INSTALL ;

Wired NIC 98:90:96:D6:B0:A9

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Jan 27, 2020 04:15 PM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Jan 27, 2020 04:14 PM 
Done
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Stephanie Magee Jan 27, 2020 09:29 AM 
Task reassigned to Joe Collinsworth.
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Stephanie Magee Jan 27, 2020 09:14 AM 
****This is an email****
I would like to download and install iTunes to 
my computer, but the Microsoft Store is 
blocked? My computer is #20140709[Edit Inv].
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Stephanie Magee Jan 27, 2020 09:14 AM 
****This is an email****
That would be great! I am in a webinar today 
beginning at 10am. I won't be available for the 
rest of today. Tomorrow I'm here until 9:45 and 
then I'm in meetings again for the rest of the 
day. Wednesday after 9:30 I should be in my 
office all day.
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