Service Request Ticket - # 75296

Service Request Information

CONTACT Name Tankersley, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 27, 2020 03:38 PM
Department Creative Arts Phone 89658
Location Email tankersley@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190903[Edit Inv] (opens in a new window) Bldg/Room ITC 203
Service Tag DBLCT13 Description OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
Serial No. DBLCT13 Location Art&Design Laser Cutter station

CPU Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2019009325;
TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Feb 17, 2020 04:43 PM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Feb 17, 2020 04:15 PM 
Delivered and setup
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Gino Salazar Feb 17, 2020 11:09 AM 
Task reassigned to Joe Collinsworth.
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Gino Salazar Feb 17, 2020 11:08 AM 
He hit us back for his set up, he would like it done at 4pm 
today
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Gino Salazar Feb 17, 2020 10:36 AM 
Sending another email
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Reggie Johnson Feb 12, 2020 08:35 AM 
Task reassigned to UCS Tech.
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Reggie Johnson Feb 07, 2020 10:22 AM 
****This is an outgoing email****
Hi Daniel,

I need some additional information regarding 
service request #75296

Description: NEW EQUIP SETUP: OptiPlex 7070 SFF  + 
addt'l 500GB M.2 SSD to A&D Laser Cutter station 
(order10972)

When is a good date and time for a UCS Tech to 
come and deliver and set up the new computer for 
the laser cutter station?

Thanks,

Reggie
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Megan Thibeault Feb 04, 2020 03:03 PM 
Task reassigned to Reggie Johnson.
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Tricia Flaherty Jan 27, 2020 03:38 PM 
This is to replace older Laser cutter station in Art that is 
WIN7
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Tricia Flaherty Jan 27, 2020 03:38 PM 
The extra M.2 SSD is taped to desktop, Please discuss 
with Tankersley how he wants this set up but I believe OS 
on the SSD and existing 7200RPM 500GB drive should 
be secondary for storage.   I am also inluding a DP to 
HDMI adapter with this computer so he can hook up with 
older HDMI only display
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