Service Request Ticket

Service Request Information

CONTACT	Name	Hendrickson, Miranda	Date	Jan 27, 2020 03:43 PM
	Department	Business Services	Phone
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20141204 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	3ZYKV42	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	3ZYKV42	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 2013 from XXXX2014004298
	Wired NIC	98:90:96:D9:BA:22

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Jan 27, 2020 04:24 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Jan 27, 2020 04:24 PM	done	Add Attachment
Megan Thibeault	Jan 27, 2020 03:54 PM	Task reassigned to Megan Thibeault.	Add Attachment
Alix Karkanen	Jan 27, 2020 03:43 PM	**This is an email** Good Afternoon, Could I get someone to come over and change the + key to a V on my student workstation? WOU ID # 20141204 --	Add Attachment