Service Request Ticket - # 75324

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2020 10:46 AM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181094[Edit Inv] (opens in a new window) Bldg/Room ITC 015
Service Tag 886KDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 886KDW2 Location Classroom Support Student Station

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E6:23:98

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jan 30, 2020 10:06 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Peter Puettmann Jan 30, 2020 10:06 AM 
done
Add Attachment
Peter Puettmann Jan 30, 2020 10:05 AM 
done
Add Attachment
Megan Thibeault Jan 29, 2020 01:49 PM 
Task reassigned to Peter Puettmann.
 Add Attachment
Megan Thibeault Jan 29, 2020 01:49 PM 
CPU is rebooting at my desk, needs moved in AD and delivered with a monitor that is in 008
 Add Attachment
Gino Salazar Jan 29, 2020 12:26 PM 
Task reassigned to Megan Thibeault.
 Add Attachment
Tricia Flaherty Jan 29, 2020 10:46 AM 
This is on the Inventory counter ITC008 with GFA setup 
for W#20181094[Edit Inv] cpu and W#20181138[Edit Inv] for Classroom 
Support Student Station in ITC015(Nathan's area)  to 
repalce W#20140719[Edit Inv] which has bad hardware and 
currently has a loaner in place.
Add Attachment