Service Request Ticket

Service Request Information

CONTACT	Name	Worthing, Shelby	Date	Jan 29, 2020 12:55 PM
	Department		Phone
	Location		Email	worthings@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20150490 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	HKVBGB2	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	HKVBGB2	Location	PDR
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 2013 from XXXX2015004715
	Wired NIC	18:66:DA:0B:9F:CD

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	jcollinsworth17@wou.edu	88925

Entered by	Date	Memo
Joe Collinsworth			Email Public
Entered by	Date	Memo
Joe Collinsworth	Jan 29, 2020 04:39 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Joe Collinsworth	Jan 29, 2020 04:39 PM	Delivered	Add Attachment
Tricia Flaherty	Jan 29, 2020 04:39 PM	Task reassigned to Joe Collinsworth.	Add Attachment
Alix Karkanen	Jan 29, 2020 02:59 PM	She's free anytime!	Add Attachment
Katherine Reynoso	Jan 29, 2020 02:39 PM	I called and left a VM	Add Attachment
Tricia Flaherty	Jan 29, 2020 12:55 PM	This is on the inventory counter Shelf in ITC008 with Invoice to be setup for Shelby Worthing in Student Engagement Office WUC210B on W#20150490	Add Attachment