Service Request Ticket - # 75331

Service Request Information

CONTACT Name Poage, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2020 01:48 PM
Department Deaf Studies and Professional Studies Phone 88758
Location Email poagek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110771[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420
Serial No. 11559801889 Location PDR 2023 Giveaway

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Unknown Software WIN 7 PRO SP1(64bit), Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010, Adobe Acrobat PRo XI(v.11) from P0090519

Wired NIC D4:BE:D9:32:3D:E5


Wireless NIC 8C:70:5A:2B:66:94


Bluetooth NIC 08:ED:B9:DB:9E:A3

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
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Public
Entered by Date Memo
Stephanie Magee Feb 05, 2020 03:31 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Stephanie Magee Feb 05, 2020 03:31 PM 
I did return it yesterday. Thanks!
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Stephanie Magee Feb 05, 2020 03:24 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Stephanie Magee Feb 05, 2020 03:24 PM 
emailed
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Alix Karkanen Jan 29, 2020 01:48 PM 
Loaner charger, should bring back in a week (2/5)
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