Service Request Ticket - # 75335

Service Request Information

CONTACT Name Sayers, Konnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2020 11:07 AM
Department College of Education Phone 88444
Location Email sayersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160130[Edit Inv] (opens in a new window) Bldg/Room RWEC 159
Service Tag 20FVPD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 20FVPD2 Location Heather Holmes was CM Hall

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511

Wired NIC 18:66:DA:1B:E6:5F

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Jan 30, 2020 04:52 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Jan 30, 2020 04:51 PM 
Set up desktop 	20160130[Edit Inv] and 2 monitors. They may 
need to contact Telecom for network access.
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Reggie Johnson Jan 30, 2020 11:17 AM 
Task reassigned to Reggie Johnson.
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Alix Karkanen Jan 30, 2020 11:07 AM 
****This is an email****
Hi Allison,
Right now only the COE Dean's office has a key to 
get into the room so I would think we could get a 
key from them - Monday-Friday 9am-4pm.
Hope that helps, Konnie :)
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Alix Karkanen Jan 30, 2020 11:07 AM 
****This is an email****
Hi UCS Help Desk Rep,

COE has moved CM Hall and Heather Holmes from 
RWEC262 to RWEC143 so we need their pc computer 
#2016 0130 set-up/activated in RWEC143.  The 
actual computer and monitor (2006 0310) are 
already in RWEC143.

Thank you, Konnie
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