Service Request Ticket - # 75349

Service Request Information

CONTACT Name Tankersley, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2020 11:51 AM
Department Creative Arts Phone 89658
Location Email tankersley@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150052[Edit Inv] (opens in a new window) Bldg/Room ITC 103
Service Tag Description Apple iMac 27-inch #Z0QW
Serial No. D25Q707UFY13 Location Lab Station #05

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software Office for MAC from VISA2015004715

Wired NIC 98:5A:EB:E4:3C:E0


Wireless NIC AC:29:3A:9F:97:B9


Bluetooth NIC AC:29:3A:9F:97:BA

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Feb 06, 2020 02:05 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Feb 06, 2020 02:05 PM 
It was for the Cannon Pro 1000.  I installed the 
latest driver from the web and it was coming up 
when I plugged in the USB.
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Shandelle Plasker Feb 05, 2020 08:24 AM 
Task reassigned to John Rushing.
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Shandelle Plasker Feb 05, 2020 08:24 AM 
John can you make sure this is pushing 
Kindinski. Not sure if Daniel was one of the 
individuals you let no to reboot if they did 
not see the printer.
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Stephanie Magee Jan 31, 2020 11:51 AM 
****This is an email****
I see that 20150052[Edit Inv] has the Adobe software 
installed, but it is still not set up to print 
to the USB connected Canon printer (no drivers 
installed). Please install the printer. Thanks!
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