Service Request Ticket - # 75359

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2020 11:53 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141286[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25PX0BCF8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2014004298

Wired NIC 98:5A:EB:D2:68:12


Wireless NIC B8:09:8A:DB:F2:C3


Bluetooth NIC B8:09:8A:DB:F2:C4

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Feb 03, 2020 12:29 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Feb 03, 2020 12:29 PM 
! computer had 6 users logged in, no available 
memory.  Rebooting seemed to fix it.  The other 
seemed ok after a reboot.
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John Rushing Feb 03, 2020 12:28 PM 
All 3 needed print drivers, I installed from Self 
Service.
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Megan Thibeault Feb 03, 2020 11:53 AM 
Steph from SRD called this in
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Megan Thibeault Feb 03, 2020 11:53 AM 
Not able to log in
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