Service Request Ticket - # 75363

Service Request Information

CONTACT Name Lydum, Randi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2020 04:23 PM
Department Athletics Phone 88121
Location Email lydumr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20181472[Edit Inv] (opens in a new window) Bldg/Room NPE 115B
Service Tag 8F4HWQ2 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. 8F4HWQ2 Location Randi Lydum, Assoc. Dir. of Internal Affairs/SWA
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Alix Karkanen Feb 04, 2020 08:05 AM 
Task reassigned to Service Request Desk.
 Add Attachment
Alix Karkanen Feb 04, 2020 08:05 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Alix Karkanen Feb 04, 2020 08:05 AM 
****This is an email****
Good morning...I no longer need assistance. Thank 
you, Randi
 Add Attachment
Alix Karkanen Feb 03, 2020 04:23 PM 
****This is an email****
I recently got a new monitor (20181472) and it 
was working great until today. There is a strip 
along the top of the screen that I'm not able to 
see whenever I have anything open. Thanks for the 
help! Randi

--
Randi Lydum
 Add Attachment