Service Request Ticket - # 75366

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2020 08:44 AM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20130179[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 288M8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 288M8Y1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562

Wired NIC B8:CA:3A:8A:DF:56


TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public

Entered by Date Memo
Katherine Reynoso Feb 04, 2020 12:42 PM
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Feb 04, 2020 12:42 PM
It looks good to go now. I ran diagnostics and 
unchecked Legacy boot. It is working. 
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Katherine Reynoso Feb 04, 2020 12:05 PM
Task reassigned to Katherine Reynoso.
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Alix Karkanen Feb 04, 2020 08:44 AM
Steph called to let us know there is a computer in 
NS123 with no hard drive
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