Service Request Ticket - # 75368

Service Request Information

CONTACT Name Henle, Stacy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2020 09:25 AM
Department Natural Science/ Chemistry Phone 88020
Location Email henles@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190143[Edit Inv] (opens in a new window) Bldg/Room NS 122
Service Tag 21674Y2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 21674Y2 Location NS122 Smart Classroom Instructor Upgrade

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:5A:71:6C

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Feb 05, 2020 01:20 PM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar Feb 05, 2020 01:20 PM 
Went an installed the new office that seems to have fixed it
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Katherine Reynoso Feb 04, 2020 02:16 PM 
Task reassigned to Gino Salazar.
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Katherine Reynoso Feb 04, 2020 01:49 PM 
She can meet at 2/5 at 11am
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Alix Karkanen Feb 04, 2020 10:01 AM 
Task reassigned to Katherine Reynoso.
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Alix Karkanen Feb 04, 2020 09:26 AM 
Status changed from (1) Pending to (2) Scheduled
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Alix Karkanen Feb 04, 2020 09:26 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Alix Karkanen Feb 04, 2020 09:25 AM 
Stacy says every time she goes to teach in NS122 
the cpu freezes and she has to reboot to teach. She 
want someone to look at this ASAP!!
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