Service Request Ticket - # 75370

Service Request Information

CONTACT Name Dougherty, Gabe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2020 09:56 AM
Department Business Services Phone 89396
Location Email doughertyg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20030541[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Laserjet 2300N printer
Serial No. SCNBFC39552 Location PDR

Model Q2473A Hostname watson.wou.edu
Notes 00306ECA8533 PRINTER MAINT: LJ 2300 Maint. Kit from P0092593 NOV2013 SR52355 IP:140.211.116.44 Ink/Toner Refill
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Feb 07, 2020 10:22 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Feb 07, 2020 09:41 AM 
Picked up printer and put it in the back area in 
the cart full of the stuff that needs to go 
somewhere.
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Reggie Johnson Feb 05, 2020 08:25 AM 
Task reassigned to Reggie Johnson.
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Shandelle Plasker Feb 04, 2020 02:23 PM 
Task reassigned to UCS Tech.
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Shandelle Plasker Feb 04, 2020 02:23 PM 
Please pick up in AD 101J for PDR.
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Shandelle Plasker Feb 04, 2020 02:23 PM 
The printer is no good. Needs a new toner and 
maintenance kit.
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Alix Karkanen Feb 04, 2020 09:56 AM 
AD 101J is where the printer is located.. printer 
says pdr in inventory... Gabe wants it setup and on 
the network. They just pulled it out of storage..
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