Service Request Ticket - # 75388

Service Request Information

CONTACT Name Olalde, Rosita   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 05, 2020 04:46 PM
Department Advancement & Foundation Phone 8-8281
Location Email olalder@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160453[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag DCP6TC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. DCP6TC2 Location PDR

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop FEB2018 SR#66571

Wired NIC 18:DB:F2:36:BA:2C


Wireless NIC 90:CD:B6:6C:43:51

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Feb 06, 2020 09:04 AM 
Status changed from (1) Pending to (5) Completed
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Stephanie Magee Feb 06, 2020 09:04 AM 
Task reassigned to Joe Collinsworth.
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Joe Collinsworth Feb 06, 2020 08:59 AM 
Done
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Megan Thibeault Feb 06, 2020 07:34 AM 
Please update inventory
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Stephanie Magee Feb 05, 2020 04:46 PM 
She would like her computer moved from Cot 113 to 
Cot 108.  She has a laptop with a doc.  She would 
also like a computer they have moved up to her old 
desk. 8-9385
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