Service Request Ticket - # 75410

Service Request Information

CONTACT Name Olalde, Rosita   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 07, 2020 01:29 PM
Department Advancement & Foundation Phone 8-8281
Location Email olalder@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20171224[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag 8S9L4Q2 Description Dell Latitude 7290 12.6-inch ultrabook
Serial No. 8S9L4Q2 Location PDR (take/wipe hard-drive first)

CPU Intel Core i5-7300U 7th Gen (Dual Core, 2.60Gz, 3MB)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC 10:65:30:47:B3:19


Wireless NIC 14:4F:8A:5D:F8:04


Bluetooth NIC 14:4F:8A:5D:F8:08

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Feb 07, 2020 04:17 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Feb 07, 2020 04:17 PM 
Done
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Reggie Johnson Feb 07, 2020 02:09 PM 
Task reassigned to Reggie Johnson.
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Alix Karkanen Feb 07, 2020 01:29 PM 
A new employee is coming on Monday, but the laptop 
in Cot 207 won't connect to the monitor 
(20090069). Come by anytime
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