Service Request Ticket - # 75420

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 10, 2020 02:03 PM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120305[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8570/DT Color Printer
Serial No. XFN137012 Location PDR

Model 8570/DT Hostname hum3.wou.edu
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 2X525 Letter/Legal Input Tray, Two-Sided Printing, IP: 140.211.76.56 Ink/Toner Refill

Wired NIC 00:00:AA:D7:76:2E

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Feb 10, 2020 02:23 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Feb 10, 2020 02:23 PM 
Cleared Queue. Emailed letting her know the 
machine needs to be rebooted.
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Alix Karkanen Feb 10, 2020 02:03 PM 
The printer in 312 has a document that won't go 
through. Karen would like the queue cleared and to 
be contacted once its finished!
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