Service Request Ticket - # 75421

Service Request Information

CONTACT Name Singson, Beeb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 10, 2020 02:54 PM
Department Natural Science Division Phone 89274
Location Email singsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190205[Edit Inv] (opens in a new window) Bldg/Room NS 218
Service Tag 3RV4PY2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 3RV4PY2 Location Smart Classroom Instructor's Station

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:53:A5:E6

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Jul 15, 2020 01:48 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Feb 12, 2020 08:10 AM 
Task reassigned to Bradley Karkanen.
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Katherine Reynoso Feb 11, 2020 05:00 PM 
Looks like the powerpoint is from 2004. It looks 
like it won't work with compatibility mode.
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Katherine Reynoso Feb 11, 2020 11:49 AM 
Task reassigned to Katherine Reynoso.
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Alix Karkanen Feb 10, 2020 02:54 PM 
The computer in NS218 will not play videos 
embedded in power points. It gives an error saying 
that the person using it needs to be registered. 
Room will be empty after 4 today.
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