Service Request Ticket - # 75425

Service Request Information

CONTACT Name Braa, Dean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2020 08:42 AM
Department Social Science/ Sociology Phone 88270
Location Email braad@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20171039[Edit Inv] (opens in a new window) Bldg/Room TODD 222
Service Tag 3XNY0N2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. 3XNY0N2 Location Nathan Winegardner - outbox (9/2/22)

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC 10:65:30:18:DD:02


Wireless NIC 68:EC:C5:85:2B:68

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Feb 11, 2020 11:22 AM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Feb 11, 2020 11:21 AM 
Bad keyboard. gave 
him a new one
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Alix Karkanen Feb 11, 2020 11:04 AM 
Task reassigned to Joe Collinsworth.
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Alix Karkanen Feb 11, 2020 08:42 AM 
Dean cannot get ctrl+alt+del to work. Looks like 
everything should be working, mouse is working. 
Will be in 11-12 today.
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