Service Request Ticket - # 75429

Service Request Information

CONTACT Name Girten, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2020 10:09 AM
Department Athletics Phone 88177
Location Email girtenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20171273[Edit Inv] (opens in a new window) Bldg/Room NPE 208
Service Tag Description Apple 13-inch MacBook Pro, Space Gray #MPXT2LL/A
Serial No. FVFWT4W3HV29 Location DJ Marlow, Asst Coach Women's Basketball

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.13 (High Sierra) Software MSDesktopEdOffice201*MAC XXXX2017006552;

Wireless NIC 88:E9:FE:77:BB:5B


Bluetooth NIC 88:E9:FE:76:B8:BE

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Feb 12, 2020 10:22 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Feb 12, 2020 10:22 AM 
i have done this
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Shandelle Plasker Feb 11, 2020 10:43 AM 
Task reassigned to Peter Puettmann.
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Alix Karkanen Feb 11, 2020 10:09 AM 
Katie is trying to connect to a printer but her 
computer says that it needs a printer admins log 
in to do so. She's around all day.
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