Service Request Ticket - # 75440

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2020 11:42 AM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101102[Edit Inv] (opens in a new window) Bldg/Room BELL 313
Service Tag Description Xerox WorkCentre 3220/DN AIO Printer
Serial No. SUAK510723 Location Karen Bednarowski, Admin Asst

Model 3220/DN Hostname
Notes Functions include Copier, Fax, Printer, Scanner, PC Faxing Max Speed (B&W) 30ppm / Media Capacity is 300 sheet(s) (standard) 550 sheet(s) (max) Ink/Toner Refill

Wired NIC 00:00:AA:F0:97:12

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Feb 18, 2020 07:14 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shandelle Plasker Feb 18, 2020 07:14 AM 
Sent her a link where they can buy this part if 
they want. I told them I would help install it if 
they need it.
 Add Attachment
Shandelle Plasker Feb 13, 2020 05:58 PM 
ADF feed roller needs replacing. Seeing if this is 
a replacable part.
 Add Attachment
Peter Puettmann Feb 12, 2020 03:07 PM 
Task reassigned to Shandelle Plasker.
 Add Attachment
Lourdes Salazar Feb 12, 2020 11:42 AM 
Paper when you go send a fax it says it is jammed 
when it is not. Fax are received fine but cant send 
them.
Add Attachment