Service Request Ticket

Service Request Information

CONTACT	Name	Mullan, Savanna	Date	Feb 12, 2020 12:09 PM
	Department	Human Resources	Phone	88125
	Location		Email	mullans@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20181076 (opens in a new window)	Bldg/Room	VICK 209A
	Service Tag	886WDW2	Description	Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
	Serial No.	886WDW2	Location	Student Workstudy station
	CPU	intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938;
	Wired NIC	6C:2B:59:E5:F7:11

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Feb 13, 2020 09:34 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Feb 13, 2020 09:34 AM	i ran updates/installed amd catalyst	Add Attachment
Peter Puettmann	Feb 13, 2020 09:15 AM	Task reassigned to Peter Puettmann.	Add Attachment
Alix Karkanen	Feb 12, 2020 12:09 PM	**This is an email** Hi! My monitors keep flashing and going black for periods of time, intermittently. Can someone come take a look at them? I am available all day except between 2 and 3. I am located in Admin 30. My Computer is 20181076. My monitors are 20130491 and 20181121. Thank you! -- Savanna Mullan	Add Attachment