Service Request Ticket - # 75452

Service Request Information

CONTACT Name Rupp, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 13, 2020 10:58 AM
Department Business Services Phone 88291
Location Email ruppk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20190478[Edit Inv] (opens in a new window) Bldg/Room AD
Service Tag Description Apple 10.5in iPad Air Wi-Fi, Space Gray #MUUJ2LL/A
Serial No. DMPYD51QLMPD Location Cashier Payment tablet #2

CPU A12X Bionic chip with 64-bit architecture


OS iOS 12 Software

Wireless NIC 54:62:E2:56:6F:2C


Bluetooth NIC 54:62:E2:5B:28:7F

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Feb 13, 2020 11:13 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Feb 13, 2020 11:13 AM 
Disconnected and reconnected the keyboard
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Megan Thibeault Feb 13, 2020 11:02 AM 
Task reassigned to Gino Salazar.
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Alix Karkanen Feb 13, 2020 10:58 AM 
Hi this is Katie over at the Cashiers Office in 
the Admin building. 

We are not able to get one of the keyboards to 
connect to our Ipad and would like some help 
with that. 

The number is 20190478[Edit Inv]
If someone wanted to come take a look or come 
and take it back to your office to get this 
connected we would appreciate it.

Thanks,

Katie
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