Service Request Ticket - # 75477

Service Request Information

CONTACT Name Poudel, Rajeeb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 17, 2020 02:37 PM
Department Business/Economics Division Phone
Location Email poudelr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181046[Edit Inv] (opens in a new window) Bldg/Room WEL 110
Service Tag 886QDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 886QDW2 Location L.A.B. Student Worker Station 1

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E7:D1:A1

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact akarkanen17@wou.edu 88925

Tracking

Entered by Date Memo
Alix Karkanen
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Alix Karkanen Feb 17, 2020 02:45 PM 
Task reassigned to Allison Karkanen.
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Alix Karkanen Feb 17, 2020 02:45 PM 
Status changed from (1) Pending to (5) Completed
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Alix Karkanen Feb 17, 2020 02:45 PM 
****This is an email****
Hi,

 

After I played with it and restarted office it 
seems like the issue is gone now. So, you can 
close the ticket! But will get back if the 
issue comes again. Thanks tons!

 

Best regards,
Rajeeb
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Alix Karkanen Feb 17, 2020 02:41 PM 
****This is an email****
Hi Allison,

 

Sounds good. The best time would be before 3:20 
today or Wednesday, 8:50-9:50am or 1:55-3:25pm. 
The WOU# I believe is: 20181046[Edit Inv].

 

Best regards,
Rajeeb
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Alix Karkanen Feb 17, 2020 02:38 PM 
Asked for WOU# and time
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Alix Karkanen Feb 17, 2020 02:38 PM 
error - couldn't merge your changes with changes 
made from someone else
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Alix Karkanen Feb 17, 2020 02:37 PM 
****This is an email****
Hello there,

 

I have been facing some issue when I try to 
update files on my local OneDrive folder. I get 
the following error as shown on the screenshot 
every time I save a file. I have been facing 
this issue since the account synchronization 
for office 365 was implemented a few weeks ago. 
Wondering if others have had similar issues and 
if any potential solutions. I have already 
tried signing out and signing in on both my 
OneDrive and office to no avail. Thanks in 
advance!
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