Service Request Ticket - # 75490

Service Request Information

CONTACT Name East, Aaron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 18, 2020 03:05 PM
Department The Research Institute Phone 8-8792
Location Email easta@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20150117[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3610/DN Monochrome Laser Printer
Serial No. A4T543642 Location PDR

Model 3610/DN Hostname spo-finance
Notes small work group (1-6 users) 200dpi x 1200dpi (B&W) up to 47 ppm and a first-page-out time as fast as 6.5 seconds 700sheet(s) Capacity / Letter & Legal (8.5 in x 14 in) monthly duty cycle of up to 110,000 pages two-sided printing USB Type B 2.0 RJ-45 10/100/1000 BaseT Ethernet port 512MB Installed RAM 1 Year Warranty Physical Dimensions: 12.4"h x 15.5"w x 16.8"d NETWORKED BANNER PRINTER IP:140.211.116.10 Ink/Toner Refill Black Standard Capacity 106R02720; Black High Capacity 106R02722, and Black Extra High Capacity 106R02731

Wired NIC 9C:93:4E:24:F0:88

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Feb 19, 2020 02:54 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Feb 19, 2020 02:54 PM 
Add printers and helped with default.
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Lourdes Salazar Feb 18, 2020 03:05 PM 
****This is an email****
Hi UCS,

I need to add a network printer to my printer 
options and set as default.  The printer is not 
showing up for me however.  Its labeled as TRI-
TRIbusiness on Krusty.  I can print my banner 
reports to it when I am in banner. 

Thanks for your help!
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