Service Request Ticket - # 75495

Service Request Information

CONTACT Name Henle, Stacy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2020 09:11 AM
Department Natural Science/ Chemistry Phone 88020
Location Email henles@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171063[Edit Inv] (opens in a new window) Bldg/Room DFSC 110
Service Tag CSDGRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSDGRP2 Location Stacy Henle, NTT Instructor

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552; TRANSFER FROM W#20121255- SmartDraw 2016 STD Edition for WIN desktop VISA2016005771 FEB2019 SR#71183;

Wired NIC D8:9E:F3:4B:AA:F2

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katherine Reynoso Feb 19, 2020 09:31 AM 
Task reassigned to Self Resolved.
 Add Attachment
Katherine Reynoso Feb 19, 2020 09:31 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Lourdes Salazar Feb 19, 2020 09:15 AM 
Task reassigned to Katherine Reynoso.
 Add Attachment
Lourdes Salazar Feb 19, 2020 09:11 AM 
Tried turning off and on, Screens are black and not 
working.
Add Attachment