Service Request Ticket - # 75500

Service Request Information

CONTACT Name Gimenez-Eguibar, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2020 02:17 PM
Department Humanities Division Phone 89541
Location Email gimenezp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140863[Edit Inv] (opens in a new window) Bldg/Room BELL 305
Service Tag Description Apple iMac 27-inch with Retina 5K display #Z0QW
Serial No. C02PW09QFY13 Location Patricia Gimenez, Modern Languages 2nd station

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:D1:98:58


Wireless NIC AC:29:3A:97:F2:AB


Bluetooth NIC AC:29:3A:97:F2:AC

TECHS Submitted by Katherine Reynoso Contact kreynoso15@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Feb 19, 2020 03:50 PM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Feb 19, 2020 03:49 PM 
Started her office one. She will bring the laptop to us 
soon
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Katherine Reynoso Feb 19, 2020 02:17 PM 
She has 20140863[Edit Inv] and 20120862[Edit Inv] They both need to be 
update. It says 20120862[Edit Inv] might be a secondary 
station.
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