Service Request Ticket - # 75502

Service Request Information

CONTACT Name Singson, Beeb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2020 04:53 PM
Department Natural Science Division Phone 89274
Location Email singsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160780[Edit Inv] (opens in a new window) Bldg/Room NS 114
Service Tag Description Xerox Phaser 6022/NI Wireless Color Laser Printer
Serial No. P5A070301 Location Alcove to left next to sink

Model 6022/NI Hostname landsat.wou.edu
Notes 200dpi x 2400dpi (B&W) 1200dpi x 2400dpi (color) 18ppm (B&W) 18ppm (color) 150sheet(s) Capacity Legal (8.5 in x 14 in) RJ-45, USB Type B, Wireless 256MB Installed RAM 256MB Maximum RAM 1 Year Warranty; NETWORKED PRINTER IP:140.211.76.21 Ink/Toner Refill Black Toner Cartridge #106R02759, Yellow Toner Cartridge #106R02758, Magenta Toner Cartridge #106R02757 & Cyan Toner Cartridge #106R02756

Wired NIC 9C:93:4E:4F:12:0A


Wireless NIC 94:E9:79:0B:01:DB

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Mar 02, 2020 11:13 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Shandelle Plasker Mar 02, 2020 11:13 AM 
****This is an email****
Hi Philip,
I came down and did some test printing on 
Landsat. All of my multiple page documents 
printed. If you are still having an issue with 
the machine not printing more than one page, 
let me know. It could be a document issue. 

Thank you,Shandelle

--
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Shandelle Plasker Feb 26, 2020 07:03 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Shandelle Plasker Feb 26, 2020 07:03 AM 
Hi Beeb,
I received service request 75502 (Printing 
issues in NS 114). I was going to come down on 
Friday to look at this. Would you be available 
this day to let me into the room?
I can also come by today if you are available 
to let me into the room. I see that the room is 
open from 8 am to 10 am or 1 pm to 2 pm.
Thank you,Shandelle
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Stephanie Magee Feb 19, 2020 04:53 PM 
Had trouble printing in general but now it only 
prints the first page of a document. 

NS114. Phaser 6022
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