Service Request Ticket - # 75520

Service Request Information

CONTACT Name Vargas, Anna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 24, 2020 08:17 AM
Department Registrar’s Office Phone 88932
Location Email vargasa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170258[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 4CPRHL2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 4CPRHL2 Location SLGFA Shelf no drive

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:0C:6E:52

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Feb 27, 2020 10:33 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Feb 25, 2020 11:47 AM 
re-installed office 2016, software center is down 
for now.
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Reggie Johnson Feb 24, 2020 04:36 PM 
uninstalled office 2016 and rebooted pc. Windows 
update started running and has been running for 
30+ mins. Will check back in tomorrow to re-
installed office.
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Reggie Johnson Feb 24, 2020 08:52 AM 
Task reassigned to Reggie Johnson.
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Stephanie Magee Feb 24, 2020 08:17 AM 
I have a copy of the error, will try and attach
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