Service Request Ticket - # 75536

Service Request Information

CONTACT Name Grover, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 25, 2020 11:10 AM
Department Student Health & Counseling Center Phone 88850
Location Email groverj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20150196[Edit Inv] (opens in a new window) Bldg/Room SAC
Service Tag Description Epson WorkForce Pro GT-S80 Document Scanner #B11B194081
Serial No. L3JZ016257 Location Jennifer Grover with W#20130694
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Feb 26, 2020 04:21 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Feb 26, 2020 04:21 PM 
Needs new feed rollers. Sent them a link to where 
they can purchase it.
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Shandelle Plasker Feb 26, 2020 11:40 AM 
****This is an email****
Okay, I will be there at 2:30.


Thank you,
Shandelle
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Shandelle Plasker Feb 26, 2020 11:40 AM 
****This is an email****
I leave at 3:15 today so I can do right at 2:30 
if that works for you.  Thanks so much

With Gratitude,
 
 
Jen Grover
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Shandelle Plasker Feb 26, 2020 11:04 AM 
****This is an email****
Hi Jennifer,
I have received a service request for a scanner 
issue you are having. Do you have time for me 
to come by anytime after 2:30 today?

Shandelle
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Alix Karkanen Feb 25, 2020 11:10 AM 
****This is an email****
I was hoping someone can come take a look at my 
desktop scanner. It is not feeding correctly. I 
am at the front desk at Student Health and 
Counseling Center.

With Gratitude,


Jen Grover
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