Service Request Ticket - # 75544

Service Request Information

CONTACT Name Grammer, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 25, 2020 02:22 PM
Department College of Liberal Arts and Sciences Phone 88877
Location Email grammerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190091[Edit Inv] (opens in a new window) Bldg/Room NS 125
Service Tag 1CB54Y2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 1CB54Y2 Location NS125 GEN Biology Lab Station #

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:5A:73:31

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Feb 25, 2020 03:26 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Feb 25, 2020 02:55 PM 
Looks like 20190091[Edit Inv] wanted to pxe boot. We 
restarted it and looks good to go now.
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Bradley Karkanen Feb 25, 2020 02:29 PM 
Task reassigned to Katherine Reynoso.
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Bradley Karkanen Feb 25, 2020 02:29 PM 
The updater is in the T drive 
LoggerPro3_15_Update.exe I cannot push it in SCCM 
because it is an updater.
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Megan Thibeault Feb 25, 2020 02:24 PM 
Task reassigned to Bradley Karkanen.
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Lourdes Salazar Feb 25, 2020 02:22 PM 
Logger pro put on all the computers in the lab last 
week but it was the old version, would like it 
updated to logger pro 3.15.
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