Service Request Ticket

Service Request Information

CONTACT	Name	Morrison, Alexis	Date	Feb 26, 2020 11:33 AM
	Department	Disability Access Services	Phone	88250
	Location		Email	morrisona@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20161082 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple MacBook Pro 13-inch Space Gray #MPXT2LL/A
	Serial No.	C02TTN6XHV29	Location	PDR
	CPU	Intel Core i5(2.3GHz dual-core, 64MB eDRAM)
	OS	MAC OS X 10.12 (macOS Sierra)	Software	MSDesktopEdOffice201*MAC XXXX2016005511;
	Wireless NIC	DC:A9:04:8F:86:C2
	Bluetooth NIC	DC:A9:04:7E:A4:D7

TECHS	Submitted by	Lourdes Salazar	Contact	lsalazar19@wou.edu	88925
	Primary Technician		Contact	lambertp@wou.edu	88003

Entered by	Date	Memo
Paul Lambert			Email Public
Entered by	Date	Memo
Paul Lambert	Jan 06, 2023 03:54 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Michael Ellis	Mar 23, 2020 10:28 AM	Task reassigned to Paul Lambert.	Add Attachment
Michael Ellis	Mar 23, 2020 10:28 AM	Jeremy thinks a list just needs to be made. Paul to the rescue!	Add Attachment
Michael Ellis	Mar 17, 2020 04:30 PM	I can't figure this out... Time for a meeting!	Add Attachment
Dave Diemer	Mar 03, 2020 08:42 AM	Task reassigned to Michael Ellis.	Add Attachment
Alix Karkanen	Feb 26, 2020 04:44 PM	Alexis says she sent another email out, but it still doesn't look like it sent. Once this is fixed can someone let her know? She would like to share this hub with employees to use.	Add Attachment
Lourdes Salazar	Feb 26, 2020 11:33 AM	Sent email to HUB category but no one received the email. It says it sent but no one got it.	Add Attachment