Service Request Ticket - # 75576

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2020 12:11 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180602[Edit Inv] (opens in a new window) Bldg/Room ITC 014
Service Tag 7JFB8S2 Description Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
Serial No. 7JFB8S2 Location Nathan Sauer, Classroom Suppport

CPU Intel Core i5-8250U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC C8:F7:50:0F:9E:03


Wireless NIC FC:77:74:EE:59:67


Bluetooth NIC FC:77:74:EE:59:6B

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty May 29, 2020 01:10 PM 
Status changed from (4) On Hold to (5) Completed
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Tricia Flaherty Apr 08, 2020 01:08 PM 
Status changed from (1) Pending to (4) On Hold
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Tricia Flaherty Apr 08, 2020 01:07 PM 
not sure if W#20130644[Edit Inv] returned yet
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Tricia Flaherty Feb 26, 2020 12:35 PM 
handed W#20180602[Edit Inv] off to 
Nathan he will bring me W#20130644[Edit Inv] when he is done 
removing files needed and setting up new with software, 
etc
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Tricia Flaherty Feb 26, 2020 12:11 PM 
Megan imagedW#20180602[Edit Inv]  and I am handing over to 
Nathan.  We will need to PDR or loaner  W#20130644[Edit Inv] when 
he is done(having battery issues)
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