Service Request Ticket - # 75584

Service Request Information

CONTACT Name Kortz, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2020 12:43 PM
Department Athletics Phone 88051
Location Email kortzb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190240[Edit Inv] (opens in a new window) Bldg/Room NPE 203
Service Tag 3FK32X2 Description Dell Latitude 5401, I7-9850H(6 core 2.6GHZ)
Serial No. 3FK32X2 Location Sports Info c/o Brian Kortz, Director of Athletic Communications

CPU Intel Core i5-9400H 9thGen(Quad 2.5GHz, 8M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wired NIC C8:F7:50:86:6C:34


Wireless NIC DC:FB:48:CE:ED:E3

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Lourdes Salazar Feb 28, 2020 02:04 PM 
Task reassigned to Megan Thibeault.
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Lourdes Salazar Feb 28, 2020 02:04 PM 
Task reassigned to Megan Thibeault.
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Lourdes Salazar Feb 28, 2020 02:04 PM 
The user came in, I got this fixed. He hasn't had 
his laptop on campus for months. It has a done of 
updates.
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Gino Salazar Feb 27, 2020 03:05 PM 
User was not available, sending email
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Megan Thibeault Feb 27, 2020 01:26 PM 
Task reassigned to Gino Salazar.
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Alix Karkanen Feb 27, 2020 12:43 PM 
****This is an email****
Hello,
 I recently received that message on my work 
laptop today, so I wanted to see if there is 
anything I need to do to make sure this doesn't 
expire?
Thank you
Brian
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