Service Request Ticket - # 75586

Service Request Information

CONTACT Name Smith, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2020 01:54 PM
Department Phone 88043
Location Email smithmj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190906[Edit Inv] (opens in a new window) Bldg/Room WEL 226
Service Tag Description Apple 13in MacBook Pro Touch Ba SpcGry #MUHP2LL/A
Serial No. FVFC29GNL410 Location Ana Karaman, VP of Finance and Administration

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.15 (Catalina) Software Microsoft Office from XXXX2019009325;

Wireless NIC F8:FF:C2:68:23:E6


Bluetooth NIC F8:FF:C2:5A:F2:C9

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Feb 27, 2020 03:05 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Feb 27, 2020 02:17 PM 
Task reassigned to Gino Salazar.
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Alix Karkanen Feb 27, 2020 01:54 PM 
Michael is getting an error saying that he has a 
full disc, and something with sophos? didn't get 
the full error
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