Service Request Ticket - # 75599

Service Request Information

CONTACT Name DeVoe, Cinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 28, 2020 04:28 PM
Department College of Liberal Arts and Sciences Phone 88206
Location Email devoec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171055[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag CSDJRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSDJRP2 Location Parts Pile

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:D4:B6

TECHS Submitted by Katherine Reynoso Contact kreynoso15@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Mar 03, 2020 09:10 AM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Mar 03, 2020 09:10 AM 
Delivered and setup
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Joe Collinsworth Mar 03, 2020 09:09 AM 
Task reassigned to Joe Collinsworth.
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John Rushing Feb 28, 2020 04:58 PM 
Dell :
You have successfully submitted request 
SR1017293218.
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Katherine Reynoso Feb 28, 2020 04:28 PM 
Cinda's computer has a dead hard drive.
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